Frequently Asked Question

How to cancel an invoice or create a credit note?
Last Updated 2 years ago

PamBill offers the possibility to cancel an invoice. The prerequisite is that this invoice has not yet been paid.

However, if an order has already been paid, PamBill will create a credit note. You can download this as a PDF or send it by e-mail.

Note: Partial credit notes are currently not supported (exception is the order import from Shopify). A solution would be to cancel or credit the current invoice and then create a new invoice manually (the customer data is already in PamBill).

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